This post was sponsored by Asurion as part of an Influencer Activation for Influence Central. #PremierSupport
I would consider myself tech savy most of the time and I love technology and all that it can do, but I recently had an issue with my phone that I couldn’t figure out on my own and my husband, who is generally my tech support was out of town for a few days. We were getting ready to get new phones and I wanted to get all of my pictures and videos off of my phone, but when I hooked it up to my computer I just couldn’t figure out where they were all stored since there were so many folders. And there have been other times where I’ve had minor issues and I’ve scoured the internet on how to fix the problem and just wasn’t finding the information I needed. Thankfully I recently learned about Asurion’s Premier Support and it’s been a total life saver.
We already have Asurion Insurance and they’ve been great over the years. When I dropped my phone a couple years ago and broke the screen they quickly sent me a replacement phone and it was such an easy process. So now that I was in need of their assistance again I downloaded their mobile app, which was very easy to use, and was able to connect with them via the app to chat. They were very friendly and most of all, HELPFUL. I was able to get my pictures off my phone quickly and easily and they nicely walked me through how to do it so I wouldn’t have to email them to myself, individually, like I had been doing. It’s always refreshing when you get great customer service and Asurion Premier Support gave me great customer service when I needed it most and was able to walk me through how to save my precious photos.
About Asurion Premier Support:
Asurion has partnered with some of the country’s leading wireless carriers (Verizon, AT&T, and Sprint) and Asurion is the leading provider of connected life services, which includes device protection on all your favorite electronics from cellphones, tablets and laptops to gaming consoles and speakers. Asurion’s Premier Support solves everyday problems with expert technical support and advice. So when your smartphone isn’t working properly, or your wireless printer isn’t talking to your laptop, Asurion comes to the rescue and helps solve the problem. You can ask your mobile carrier to learn more about this awesome service.
For Verizon customers, the product is called Total Mobile Protection: http://vz.to/19fYWjW
For AT&T customers, the product is called Pro Tech Support: http://soc.att.com/1hO0lmb
With the holidays around the corner, Asurion knows people will be buying the latest and greatest gadgets, but may not know how to set them up or use them to their fullest potential. Asurion Premier Support, available through your wireless carrier, helps shorten the learning curve so that people are up and running on new devices without any frustration.
Anna Pry
Tuesday 24th of November 2015
hubby is my current 'tech support' but having a service like this would be helpful